Now Hiring — Multiple Openings

Every conversation
is a chance to make it right.

Quad Solutions is building a team of Customer Support Representatives who genuinely care about getting the customer to a good outcome. No experience? We train you.

PKR 35–90KBasic salary, by experience
Day & NightShift options
7 DaysAvg. hiring time
Operations Live Support Queue
On air
14Agents online
34sAvg. wait
Who we are

A support floor built on people, not scripts.

Quad Solutions partners with growing brands to handle their customer conversations — calls, chats, and everything in between. We're the calm, capable voice a customer hears when something needs fixing.

We're not looking for perfect resumes. We're looking for people who listen well, stay patient under pressure, and take pride in solving problems. If that's you, we'll teach you the rest.

01

Paid onboarding

A full training week before you take your first live conversation — fully paid.

02

Real progression

Team Lead and Quality Coach paths open within your first year, not your fifth.

03

Modern floor

Noise-managed workstations, backup power, and a support team that has your back mid-shift.

Why join

What you actually get.

Straightforward pay, real support, and a schedule that works with your life.

Competitive monthly salary

A clear, fixed monthly salary based on your experience, paid on time, every month.

Fixed shift, real off-days

Choose a shift when you're hired and keep it. Two weekly off-days, guaranteed.

No experience required

Fresh graduates and first-time job seekers are welcome — training covers everything.

Health coverage

Medical coverage after your first successful month, for you and immediate family.

Team you'll actually like

Small pods with a lead who coaches you, not just monitors your call time.

Clear growth track

Transparent criteria for promotion into Quality, Training, or Team Lead roles.

The role

Customer Support Representative

A full-time, floor-based role handling inbound customer conversations for our partner brands.

What you'll do

  • Handle incoming customer conversations and resolve issues on first contact where possible.
  • Log every interaction accurately in the support system.
  • Escalate complex cases to the right team with clear notes.
  • Hit weekly quality and resolution-time targets as a team.
  • Flag repeat issues so the product and process actually improve.

What we're looking for

  • Intermediate to fluent spoken English and Urdu.
  • Comfortable using a computer and typing at a reasonable pace.
  • Intermediate education or above; fresh graduates encouraged to apply.
  • Able to commit to a fixed shift, in-office.
  • Patient, level-headed, and genuinely likes helping people.
Hiring process

From application to offer, in four steps.

01

Send your details

Fill the short form below — it goes straight to our hiring team on WhatsApp.

02

Quick phone screen

A 10-minute call to confirm shift, location, and basic English comfort.

03

In-person interview

Meet the team lead, see the floor, ask us anything.

04

Offer & training

Accept your offer and start paid training within the same week.

Apply now

Two minutes now, a call back within 24 hours.

Fill this out and it will open WhatsApp with your details ready to send to our hiring desk.

Why apply here?

This form goes directly to a recruiter — no portals, no waiting for an email reply.

  • Direct WhatsApp line to our hiring desk
  • Response within one business day
  • No CV required to get started
  • Your information is only used for hiring

Application form

Fields marked * are required.

Opens WhatsApp with your details pre-filled.
Common questions

Before you apply

Do I need prior experience? +

No. Most of our current team started with zero experience. We run a full paid training week that covers systems, communication standards, and live-call practice before you handle a real conversation.

Is this an in-office role or remote? +

This is an in-office, floor-based role. You'll work from our facility on a fixed shift alongside your team lead and pod.

What are the shift timings? +

We run both day and night shifts to match different partner brands. You'll choose your preferred shift on the application form and confirm it during the phone screen.

How soon can I start? +

Most candidates complete the phone screen and interview within a week of applying, with paid training starting the same week as your offer.

Opening WhatsApp…